Transportation & Logistics
LTL Carriers - US
MASTIO publishes the LTL Carrier Customer Value & Loyalty Study during the 4th quarter of each year. MASTIO has been publishing the LTL Study on an annual basis since 2005.
This study identifies and quantifies the perceptions and needs of shippers who utilize LTL Carriers in the U.S. The annual study findings are based on interviews with major shippers providing thousands of total observations.
LTL Carriers - Canada
MASTIO publishes the Canadian LTL Carrier Customer Value & Loyalty Study during the 3rd quarter every two years. MASTIO has been publishing the Canadian LTL Study since 2007.
This study identifies and quantifies the perceptions and needs of shippers who utilize LTL Carriers in Canada. The study findings are based on interviews with major shippers in Canada providing thousands of total observations.
Global Freight Forwarders
MASTIO publishes the Global Freight Forwarder Customer Value & Loyalty Study during the 3rd quarter every two years. MASTIO has been publishing the Global Freight Forwarder Study since 2007.
This study identifies and quantifies the perceptions and needs of shippers who utilize Global Freight Forwarders throughout the world. The study findings are based on interviews with major shippers from all over the globe providing thousands of total observations.
Customs Brokerage
MASTIO publishes the Customs Brokerage Value & Loyalty Study during the 3rd quarter every two years. MASTIO has been publishing the Customs Brokerage Study since 2019.
This study identifies and quantifies the perceptions and needs of shippers who utilize customs brokers. The study findings are based on interviews with major shippers providing thousands of total observations.
Third Party Logistics (3PL)
Coming Soon! 2023
Truckload Carriers - North America
MASTIO publishes the Truckload Carrier Customer Value & Loyalty Study every two years. MASTIO has been publishing the Truckload Study since 2007.
This study identifies and quantifies the perceptions and needs of shippers who utilize Truckload Carriers. The study findings are based on interviews with major shippers providing thousands of total observations.