Transportation Multi-client Studies
MASTIO specializes in multi-client studies for the plastics, energy (natural gas & electric power), and transportation (less-than-truckload, truckload, and 3PL) industries.
Customer Satisfaction Benchmarking - Value & Loyalty Studies For The LTL Industry
LTL Customer Value & Loyalty Benchmarking Study - 3rd Edition U.S. & Canada
Customer Value & Loyalty, Marketing Effectiveness and Image Reports: Evaluations of Less-than-truckload Carriers. Published in 2007.
Click here for a study overview Click here for Carrier Performance Awards
LTL Customer Value & Loyalty Benchmarking Study - 2nd Edition U.S. & Canada
Customer Value & Loyalty, Marketing Effectiveness and Image Reports: Evaluations of Less-than-truckload Carriers. Published in 2006.
LTL Customer Value & Loyalty Benchmarking Study 1st Edition U.S.
Customer Value & Loyalty, Marketing Effectiveness and Image Reports: Evaluations of Less-than-truckload Carriers. Published in 2005
Truckload Customer Value & Loyalty Benchmarking Study – 1st Edition U.S. Currently in Research
Customer Value & Loyalty Benchmarking Reports: Evaluations of Truckload Carriers.
Published in 2007
Global Freight Forwarder Customer Value & Loyalty Benchmarking Study – 1st Edition U.S. Currently in Discussion & Development Phase
Customer Value & Loyalty Benchmarking Reports: Evaluations of Global Freight Forwarders. Will published in 2008.